Service
We Service All Solar Systems
Even Ones We Didn’t Install
At Tiger Solar, you can trust us to take care of your solar system long after the initial installation. Tiger Solar repairs and services solar systems that were installed by their technicians or by other solar companies. Our goal is to help you understand if your system is safe, operational, and optimized—and ensure your green energy investment is well taken care of for years to come.
Step One:
Schedule a Solar System Audit
A Tiger Solar Service Technician will complete a thorough 105-point inspection during your site audit, which includes a full visual, electrical, and performance inspection of the system. One the audit is completed, our team will identify any major safety, code compliance, or workmanship issues. Our team will share a detailed report highlighting areas of concern. If you want to move forward with the full service, we will begin scheduling and you will become a Tiger Solar customer for life!
Reasons You May Need an Audit of Your Solar System
- Tiger Solar has not audited your system since it was installed
- Your installation partner is no longer available
- You’re buying a home and need more information on the system
- You’re dissatisfied with your current level of support and responsiveness
What To Expect When Receiving Your Audit
Tiger Solar will distill your 105-point inspection into an audit summary. The service team will include photos and descriptions of any issues we discover, along with recommendations on repairs with associated costs.
The four main sections of the audit summary are:
Roof / Ground Mount Array Inspection
- Has the system been installed on the roof correctly?
- Is there a leak that we need to identify the source?
- Is the foundation of the ground mount structurally sound?
System
- Are the component parts intact and functioning?
- Are the component parts installed correctly?
Balance of systems:
- Is the system interconnected properly?
- Are all the components optimized?
Electrical
- Is electrical work completed up to code and safe?
Internet and monitoring troubleshooting
- Is the connection functioning?
- Has your provider changed?
Trustworthy Service
At Tiger Solar, our team is dedicated to helping your solar system run safely and smoothly. We have a dedicated crew of trustworthy technicians to ensure quality work and continuity of care.
Transparent Pricing
At Tiger Solar, we’re upfront about our pricing, be it initial site visits or recommended repairs.
Here’s a snapshot of our service offerings.
Annual Preventative Maintenance Plan
Our best value! $495/year (includes annual system monitoring!)
Includes:
- Annual system monitoring
- Annual site inspection
- A monthly check for production deviation based upon the original production estimate if available*
- Notification of material production deviations
- Notification of longer-term outages
- 1-hour remote troubleshooting
- Priority service scheduling
Annual System Monitoring Plan
$250/year
Includes:
- A monthly check for production deviation based upon the original production estimate if available*
- Notification of material production deviations
- Notification to customer of longer-term outages
- 1-hour remote troubleshooting
- Priority service scheduling
Site Audit
Starting at $495
A one-time site audit ensures we understand the ins and outs of the system, can determine if the system is safe for us to work on (and for you) and can identify any recommended repairs.
Repairs
Ask for pricing!
All repair costs are based on applicable warranty coverage, the price of replacement parts, and the scope of work involved.
Removal and Reinstall
Ask for pricing!
All removal and reinstallation costs are determined by the size of your system and the type of existing and future roofing materials on your home.
Let’s Get Started!
To begin your service journey with Tiger Solar, please provide us some information about your solar installation.
What Sets Us Apart
We believe that a win for you is a win for us.
Developing solid relationships and delivering the highest quality clean energy systems are what matter most. We’re not focused on growing the fastest or completing the most projects. We’re motivated to provide you with the best experience possible.
Because you come first, we treat you the way we want to be treated.
We don’t door knock, we don’t coerce. We educate, motivate, and help you find the right clean energy solution. We want to know your personal motivations for going solar and how we can make your vision come to life.
We have 17 years of experience cultivating solar champions for life.
We’ll always keep you up to date on the newest technology and income streams. You can trust that we’ll be here for you when you need us.
Service Testimonials
Tiger stepped in to repair a failed system installed by another company which had gone bankrupt. The Tiger company personnel were highly professional, knowledgeable, congenial, considerate and client oriented….the sort of organization that any company should be and the type of company that truly provides support. In terms of technical support, Tiger was extremely professional but in terms of customer support they stand “head and shoulders” superior to the other companies that I contacted. For this reason I will rely on Tiger and recommend only this company in any future discussions about solar installation and support companies.”
I reached out to Tiger Solar because of a squirrel issue and was looking at critter guards. Anton came out and did an assessment and I had some issues with the prior installation. Anton and his crew arrived several days later and were very professional and answered all questions. I am happy and fortunate to have found a company that takes pride in their work and does not leave without making sure I am satisfied with the work or have any questions.”
Check out our reviews on Google!
